Feedback

St Andrew's Hospital is committed to providing you with the best possible care. Please tell us how well we are caring for you and/or your relative/friend by completing the form below.

Your feedback is valuable and helps us to improve our service.

We would like to take this opportunity to thank you for taking the time to provide us with your feedback. All comments are reviewed and recorded.

Were you admitted as:

Ward or department

Room number

Rights and Responsibilities

Were you made aware of your 'Rights and Responsibilities'?

Did you understand your Rights & Responsibilities?

Did you feel well informed about your health care?

Were you involved in your plan of care as much as you wanted to be?

Would you recommend St Andrew’s Hospital to others?

Please indicate your level of satisfaction with the following attributes of our service at St Andrew’s Hospital.

Admission process

Nursing care

Medical care

Other staff

e.g. Allied Health, Dietary Services, Housekeeping

Interaction with Volunteers

e.g. welcome to Hospital, escort to clinical area, service in Coffee Shop

Privacy confidentiality

Communication

i.e. clear explanations, information given, frequency of interactions

Waiting times

i.e. for operation, procedure, admission, discharge or call bell

Pharmacy service provided

Meals

i.e. taste, variety, standard of meals

Accommodation provided

i.e. mattress comfort, bedding, single room

Environment

i.e. noise level, cleanliness, climate, furniture

Discharge process

Any other comments

Please indicate your level of satisfaction with the following attributes of our service at St Andrew’s Hospital.

Do you wish to be contacted regarding your feedback?

Please ensure you provide your name and preferred contact details (email/telephone)

First name

Mandatory if you wish to be contacted

Surname

Mandatory if you wish to be contacted

Mandatory 'Email' OR 'Phone' if you wish to be contacted

Telephone

Mandatory 'Email' OR 'Phone' if you wish to be contacted

Address

Would you consider becoming involved in a consumer forum at St Andrew’s Hospital?

This would involve meeting with key personnel at St Andrew’s for approximately 2-3 hours

About

St Andrew’s Hospital has provided medical and surgical excellence to South Australians for over 80 years. This section features a little about where we’ve come from and where we are going.

St Andrew's Hospital provides a comprehensive range of clinical services.

Our aim is to provide a diverse range of clinical services and to be the best at what we provide. Selection of new clinical services is determined by patient needs, our expertise and financial influences.

Patients & Visitors

The team at St Andrew’s will make every effort to ensure your admission, stay and discharge is as simple and pleasant as possible. We’ve included some tips on what to bring, how you can keep in touch with your friends and where they can park when visiting you.

Specialists

St Andrew's Hospital nurses have long had a reputation for being highly skilled and dedicated. It's one of the hospital's points of distinction. Adelaide's leading doctors tell us it's one of the main reasons they choose to work at St Andrew's.

Careers

With a culture where relationships matter, we are focused on delivering quality health care and exemplary customer service.

Foundation

Our Foundation receives invaluable support from grateful patients, their families and friends, as well as the wider community. They provide St Andrew's Hospital with more opportunities to deliver world-class patient care, clinical education and research.

Feedback

Rights and Responsibilities

Patients & Visitors